— LONG - TERM CARE COMPLIANCE Every complaint heard,
every deadline met.
Every citation avoided.
CARA is a grievance compliance platform built specifically for skilled nursing facilities. When complaints are logged, tracked, and resolved the right way, surveyors find nothing to cite, families get answers, and your facility is protected.
THE PROBLEMComplaints get lost.
Deadlines get missed.
Surveyors find gaps.
In Virginia alone, 31 skilled nursing facilities received formal F585 grievance citations in recent years. In that same period, 92 Virginia facilities were fined a combined $4.7 million by CMS. The average fine: $31,000. CARA costs $3,600 per year.
Most nursing homes and long term care facilities are tracking family grievances on spreadsheets, paper logs, or buried deep inside
EHR systems that weren’t designed for compliance workflows.
The result? Complaints fall through the cracks, CMS deadlines are missed, and when state surveyors arrive, facilities scramble to prove they followed process.
Everything you need.
Nothing you don’t.
WHAT CARA DOES
Built for the people
on the front lines.
WHO IT’S FOR🏥
Administrators
Stay survey-ready at all times. Get a real-time view of every open grievance and compliance status across your facility.
👩⚕️
Nurses
Know immediately when a family concern lands in your department. Resolve it on time, every time.
🤝
Social Workers
Stop managing complaints in your inbox or on sticky notes. Log, track, and close every concern in one place.
Simple, transparent pricing designed for long-term care budgets. No per-module fees, no EHR-level contracts.
Now accepting pilot facilities.
GET EARLY ACCESSCARA is offering free 60-day pilots to a limited number of skilled nursing facilities in Virginia. No contract. No EHR replacement. Just cleaner documentation and survey-ready records from day one.